Changing phone numbers

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Resident

if I change my cell number from Albert to BC can I still keep my 10 favourites?


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Most Helpful
Advisor

This is fine but make sure you let others know of your new phone number so their fave 10 are updated. πŸ™‚

Making sure that "The Future Is Friendly"

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Friendly Neighbour

Changing your phone number doesn't affect your rate plan in most cases. I have yet to see a favourite number plan that isn't transferable from province to province. πŸ™‚

 

Hope this helps,

 

Jim

Client Care

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Most Helpful
Advisor

This is fine but make sure you let others know of your new phone number so their fave 10 are updated. πŸ™‚

Making sure that "The Future Is Friendly"

View solution in original post

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Resident

I want to change my number, i still live at the same place!!! But i've been getting prank call's and annoying txt's from people i don't know... also i want a number that no one's ever used or changed too!! Thank you for your help

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Community Power User
Community Power User

You can block problem numbers on your phone to prevent them reaching you, if you wish.

 

For many accounts, you can change your phone number in the 'My Account' management section or you can chat with or call Telus and have your number changed. However there is no guarantee that the fresh number you are assigned will be a previously unused number, as when numbers are cancelled, they are returned after a few months to a pool to be used in the future.

 

See also this post and this one.

NFtoBC
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