email virus

[ookie]

I got an email from an unethical hacker stating that he had hacked my email and had given me a virus.  I had been working with an ethical hacker to get my instagram account and now we can't move forward because of this virus.  Can telus help with this issue?

[WestCoasterBC · Accepted solution]

Take your computer to a local computer repair shop so they can do the appropriate removal etc 

Sounds like you were part of a phishing scheme…. DO not pay any money, gift cards etc…

You should have two factor authentication (2FA)  on your accounts for added security.

[ookie]

Thanks.  I have a mac.  This was actually a vendetta by the unethical hacker because I appealed to my bank to get all the funds that I had paid him back.  I will definitely use 2FA.