I have a question about the wi-fi signal from my Telus home internet weakening. I upgraded to Telus 150 home internet last March, and I've noticed that the wi-fi signal isn't as strong as it should be. I should be getting anywhere from 80-100 Mbps, but it's nowhere near that. I know that it's a wi-fi problem, because my laptop is tethered via an ethernet cable to the modem, and it never seems to have signal degradation. I upgraded for a reason, and now we're having issues watching Youtube videos on one tablet when that's the only thing using internet at the time. Streaming anything through Netflix, Disney, or Amazon is almost impossible. If I unplug the modem, and let it sit for a while and the turn it back on, the wi-fi signal strength is back where it should be, but it gradually goes back down to somewhere in between the 3-8 Mbps range over the next few days. So what I'm curious about is, is that normal? Should a one-year-old modem be having that issue? Is it harmful to the equipment to have to unplug and reinitialize the modem that frequently? I talked to the manager at a local Telus outlet, and she said that a one-year-old modem should not be doing that, but she deals primarily with Telus Mobility so she's not 100% sure. According to her, you should only have to unplug the modem once in a blue moon to revive wi-fi strength, but like I said, she's not 100% certain. Anybody have any thoughts? Is my modem defective, or is this normal? Thanks in advance for any suggestions!
Solved! Go to Solution.