I am trying to watch Live TV on TSN, but when I try to login and select "TSN Go", a popup appears to tell me:
There has been a technical problem!
Please try again and if the problem persists, please contact your television service provider.
I discovered that if I click on the Help button in that window, all the provider icons appear, I can click on Telus, and it will ask for my email and password. But when I submit that, a row of increasing dots appear, but nothing else happens. After a time, the window disappears, and the "Login to view Live TV window is left.
I know my login and password are good because Optik on the go works
Anyone else with this problem and how I might go about getting Telus to fix this?
Thanks for the response. I am actually doing this via google chrome web browser on PCs (2 of them in the house, both Windows 10)
And, it use to work only a week ago. Might be some sort of update that occurred on my PCs that caused this, but I have no idea how to fix it. Which Telus app is used for viewing live TV?