04-21-2020 09:02 PM
Hi, there.
I wanted to start watching Disney plus on one of the televisions in my house, with the "box" turned off.
I had to type my WIFI password in.. and, well, my default had 12 characters while only 10 were "allowed".
I just think it's stupid that the password they give you can't be typed into your tv. And, the icing on the cake is that I can't currently change my password due to COVID.
04-21-2020 09:17 PM
If your Smart TV isn't able to use a 12 character wifi password, you may need to see if there is a firmware update out for it. You should be more upset with your TV manufacturer for not taking network security more seriously and allowing longer passwords.
If you're using the Telus supplied gateway, you can easily change your wifi password if you wanted to.
Instructions to change using MyTelus (online) or the Telus My Wi-fi app for your phone.
Or just log in to the gateway itself (ideally using a hardwired computer) and change the wifi password there. (Instructions)