May - last edited May by El-Eric
I made an internet contract with Telus last year.
The contract is as follows. However, unlike the contracted amount, the Internet billing price has increased since last March($78.75 -> $88.35 -> $89.25).
I am asking for a refund for my excessive payment, and I would like to check the initial contracted amount in the upcoming bill.
[Mod Edit: Removed image as it contained personal information]
May - last edited May by El-Eric
This is a comparison of bills from the last three months. I didn't change anything during the contract period. But what has changed on the bill?
[Mod edit: Removed image as it contained personal information]
May
Hi @SoonJong I removed your images as they contained your account number and personal information. I do want to help with your situation though so expect a message from me