Unlike the contracted amount, the Internet billing price is increasing.

[SoonJong]

I made an internet contract with Telus last year.
The contract is as follows. However, unlike the contracted amount, the Internet billing price has increased since last March($78.75 -> $88.35 -> $89.25).

I am asking for a refund for my excessive payment, and I would like to check the initial contracted amount in the upcoming bill.

[Mod Edit: Removed image as it contained personal information]

[SoonJong]

This is a comparison of bills from the last three months. I didn't change anything during the contract period. But what has changed on the bill?

[Mod edit: Removed image as it contained personal information]

[El-Eric]

Hi @SoonJong I removed your images as they contained your account number and personal information. I do want to help with your situation though so expect a message from me