August
Hello, has anyone noticed when you sign up, and internet is installed you are offered home security as well for about $50 extra a month, but when you say NO, they still charge you? Even though you even visit a store, and they are very very nice, the installer still bills you $50 a month and to get out of that contract, which is about $3000 extra a year, you have to pay about half to get out of the security package you NEVER accepted in the first place? Wow!
August
Hey @CRO we can't charge you a cancellation fee for a service you didn't sign up for. Can you explain further what you mean?
August
August
If you were indeed charged for cancellation fees, can you please send us a message? We would like to investigate what happened