Wifi speed is MUCH faster than Ethernet

[Kingsize]

So I did some speed testing on my phone via wifi and pc via Ethernet.

Download a few games on steam (pc) and highest speed was 1mb. It gets slower when I use chrome or discord. And I use telus speed test when I was not downloading anything and max download speed was 1mb.

With my phone via WiFi, speed test was 480mb/s. My plan is PureFibre Gigabit Internet1.

What is going on TELUS?!?!

[FuzzyLogic]

Seems pretty strange. Possibly your ethernet cable is faulty or not properly connected and it's using wifi instead?

[Kingsize]

i changed the cable already. still the same

[WestCoasterBC]

What motherboard are you using?

[WestCoasterBC]

Start with making sure you have the latest network drivers installed. From there try another port on your modem/router and finally a different network cable. If you're receiving fast wifi speeds the modem itself is not the issue..

[Kingsize]

all drivers are updated. tried everything. still the same

[xray]

What does the network properties on the PC indicate for the Ethernet link speed?

[andywilsonn21]

It seems like your Ethernet connection might be the issue. Check the cable and network settings on your PC. If everything seems fine, contact TELUS support for further assistance.