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T3200 wifi connected but no internet

K1_mvn
Neighbour
I recently moved and since there was already Telus purefibre set up in the new place, I got my internet+optictv service from Telus. The router I have is the t3200m and it has both internet and wifi lights green. I have connected my laptop directly to the ont and internet works fine. But although I can connect to the wifi, there is no internet access. I have tried resetting it multiple times and have tried different devices with no success. Any ideas what might be wrong?
1 REPLY 1

dru
Community Manager
Community Manager

Did you connect the T3200 from it's WAN port to the ONT's ethernet port?