Should I upgrade new wifi 6 router to replace telus wifi hub to have wifi 6

[Jlam18grandpa]

I want to have wifi 6 in my home, I just upgraded to the Fibre Gigabit internet plan but Telus is not provided wifi 6 AP.

If I replace Telus wifi hub with new Dlink Dir-LX1870 wifi 6 do I get wifi 6 in my home?

[NFtoBC · Accepted solution]

Do you subscribe to Optik TV? If so, you will likely need to keep the Telus router for Wi-Fi connected TV. Otherwise, yes you can use a different router, but Telus can’t offer troubleshooting support.

[Jlam18grandpa]

Thanks for your support. I do not subscribe to Optik TV, just internet and home phone. Am I going to have wifi 6 from the new router? Thank you kindly.

[NFtoBC]

It depends on the equipment Telus supplies for your installation. They have been rolling out a Wi-FI 6 device in some, but not all, markets.

[Fatty_Cow]

Does anyone know if the new wifi 6 hardware us available in Vancouver bc market yet?

[A-B]

Hey! Your best bet would be to reach out to our team at 1-888-811-2323 so they can look into eligibility.

[Jlam18grandpa]

Hello Telus,

Finally, I got a response from Telus. It's been a long time. I'll try let see what Telus could help since my account with Telus for more than two decades.

Best Regards,
Johnny Lam
Edo Japan Foothills

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On Monday, May 30, 2022, 07:15:15 a.m. MDT, TELUS Neighbourhood <telusneighbourhood@external.telus.com> wrote:

Hi Jlam18grandpa,

A-B (Community Manager) posted a new reply in Internet & Home Phone on 05-30-2022 06:15 AM:

Re: Should I upgrade new wifi 6 router to replace telus wifi hub to have wifi 6

Hey! Your best bet would be to reach out to our team at 1-888-811-2323 so they can look into eligibility.

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