November
Hi!
I've been asking for availability of Pure Fibre in my neighbourhood since I first started getting Telus advertising about it maybe 10 years ago. The last agent I spoke with (a couple of months ago) about service upgrades said my neighbourhood wasn't even on the list. I asked how long the list was. The answer was that there is no list.
In a press release on September 25, 2023, I read:
“As a company with deep roots in Western Canada, we’re incredibly proud of our proven track record of putting customers and communities here first," said Zainul Mawji, Executive Vice-president and President of TELUS Consumer Solutions.
I've been a customer for as long as Telus has been Telus and a resident in this neighbourhood for over 20 years. Do you ever plan to retrofit existing neighbourhoods, particularly mine?
Thanks (in advance) for your prompt and considered response.
November
Telus does not divulge their fibre plans for roll out.