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11-08-2021 08:37 PM
Hi,
We will be leaving the country in December to travel. How can we suspend and how long we can suspend our Telus internet account for?
Cheers,
Weiwei
Solved! Go to Solution.
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11-09-2021 11:14 AM
Telus once had a Vacation Hold offering, which provided a discounted rate for your Home Services, and also for your mobility plan. Maximum of 6 months, and you needed to call and talk to a CSR to effect the plan. It is considered a rate plan change, and you may not be able to get the same plan on your return, so look carefully at the value to you.
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11-09-2021 11:14 AM
Telus once had a Vacation Hold offering, which provided a discounted rate for your Home Services, and also for your mobility plan. Maximum of 6 months, and you needed to call and talk to a CSR to effect the plan. It is considered a rate plan change, and you may not be able to get the same plan on your return, so look carefully at the value to you.
If you find a post useful, please give the author a "Kudo"
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11-10-2021 05:22 AM
Thanks for the wonderful solution. I want to know if the seasonal suspension is available as we are travelling back forth in different seasons for different countries.
