Ethernet from Alcatel-Lucent box doesn't work, but wifi does?

[Kmill1]

Hi there, thank you for your help!

I just moved into an apartment and there is an alcatel-lucent box in our dining room. The wifi works fine, but when I use the ethernet from the alcatel-lucent box and go to 192.168.1.1 it takes me to a telus website taking about buying a fiber connection. Does that mean that I can't use the ethernet, only the wifi?

[FuzzyLogic]

This may be helpful:

Solved: Can't access router configuration page for WEB6000... - TELUS Neighbourhood

[Nighthawk · Accepted solution]

The Alcatel-Lucent box isn't a router. All it does is convert fibre to ethernet. No wireless at all. If you don't have active fibre service from Telus, you will need to subscribe before you can use it. A router is typically provided with the fibre service which is where the wifi would come from. It would typically be plugged in to the first ethernet port on the Alcatel-Lucent box.