Can't Access or Telus Webmail Account


I had an email account on Tel; which I haven't accessed for quite some time.


Recently when Yahoo closed down their sites, I lost a year's worth of articles. Then I remembered that I probably received a daily update from the site in question in my email.


But I no longer have the password. And the way Telus has reset password set up, they send the reset message to the very webmail site that I cannot access because I don't have the password.


This is Catch 22. How do I get out of this dilemma?





Community Power User
Community Power User

You’ll have to contact them directly. If you have not already set up 2-factor authorization, you will have the opportunity to do so at that time.


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