Fibre Optic Down in Edmonton SW?

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Resident
My internet just died in the early morning. I followed the troubleshooting guide from the website, but the modem isn’t getting an internet connection. I tried calling tech support only to find out they’re not even open. What are people supposed to do when systems crash and you can’t even get ahold of TELUS to action it?!?!
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Resident

Internet is down for me as well in Edmonton SW. I wish they had 24/7 customer service for stuff like this.

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Resident
This is also true for me in NW Edmonton, seems like theres nothing I can do but wait.