09-25-2019 02:11 PM
I have Telus Boost set up at home - using 5 routers as my house is quite large. Performance is generally good.
A firmware update was done on the boosters a few days ago (Sept 23 2019) - this appeared in the Telus Boost App notifications area.
I have noticed the Boost App is showing "Poor" performance on 3 of the 5 devices (this was not the case before).
I have shut down and restarted all of the routers including the Telus modem but this does not change anything.
Performance is generally good throughout the house but I am wondering if the App is detecting interference.
The house is about 10 years old and the original owner installed a lot of audio cables in the walls.
Does anyone have any tips for troubleshooting this? I have done speed tests via the Telus Boost App throughout the house and they generally render fairly close to my wired speed (150 Mbps). But I do see glitches from time to time and I am wondering if I am overlooking something.
09-25-2019 07:24 PM
Likely the new updated App is using a slightly different throughput calculation to derive the rating. If you are seeing the throughput you expect, I wouldn't worry about an arbitrary 'quality' level.
09-26-2019 11:43 AM
The WiFi is still dropping from time to time and I am wondering how to troubleshoot the root cause.
The distance between Booster devices is within spec (20 feet vs 12 m/ 40 feet)
I turned off other Wifi networks
Is there a way to see how well the mesh network is communicating?
09-26-2019 03:51 PM
I see Wi-Fi drops on one device only - my cellular iPad. everything else seems to connect solidly. Unfortunately, I have not found resolution to this issue, and am uncertain if it is the iPad or Boost device.