I have just switched over from shaw and I am blown away at how horrible your tv experience is. The remote only turns on both the tv and box half the time. the pop up to the home screen initially then have to back twoce to get to the tv is annoying. Still onnthe fence about choosing a profile to start, I may just delete those. The android voice features are mostly useless, I get the idea but bluesky is so much better. Having to pay $10 a month to pause and rewind is a cheap trick that was hidden during purchase.
So far the only thing telus tv has over bluesky is the video games. It is such a bad experience and the customer service is so much worse. I am used to talking to someone within minutes, not hours. If shaw were still around I would have switched back and paid extra just to not have to use telus tv.