Your satisfaction is our top priority at TELUS. If you have an unresolved issue, we're here to help. Send a private message to our @TELUS_Support Neighbourhood account or send us a PM/DM on our ...
TELUS Rewards
TELUS Rewards is TELUS' award-winning loyalty program for TELUS Home Solutions customers in Alberta and British Columbia. Designed to engage and cel...
There are many convenient ways to pay your TELUS bill. Below is information on the different payment methods.
Pre-Authorized Payments
The easiest way to pay your TELUS bill is through yo...
TELUS Expert Messaging
TELUS Expert Messaging in the My TELUS app is available when and where you are, 24 hours a day, 7 days a week.
Simply type the details of...
How To Spot Imposter TELUS Accounts
We've noticed an increase of fake/imposter accounts online claiming to be TELUS or TELUS Support recently. Many of these accounts even use the TELUS bra...
TELUS Device Care Complete
Protect your Android or iPhone with lost or stolen phone coverage and protection from accidental/manufacturing defects, cracked screens, and more.
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Planning to travel? We've compiled this checklist to ensure your TELUS Mobility services are ready for a seamless experience abroad.
Easy Roam
Add Easy roam and take your plan w...
When a device is chosen to receive a software update, we make sure it's set up to deliver the best possible customer experience. To achieve this, the update goes through several steps involving multi...
Why does TELUS TV+ need access to my location?
TELUS TV+ requires access to your location to ensure compliance with content licensing agreements. These agreements allow us to stream conten...
