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Knowledge base articles

Software Update Life-Cycle

When a device is chosen to receive a software update, we make sure it's set up to deliver the best possible customer experience. To achieve this, the update goes through several steps involving multiple parties before it's released. Typically, a seco...

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dru by Community Manager
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Software Update Schedule

All dates are approximate and subject to change. Please note posted dates reflect when the update is targeted for release but can take a few weeks to roll out to all devices. Device Approx. date Details Moto G 5G (2024) Aug 27 Optimizations Samsung G...

dru by Community Manager
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Ultimate Guide - Transferring Content To Your New Phone

Most of us will upgrade our devices at some point and we'll all face the same dilemma: how do we transfer our info to the new device? For those of you going through this for the first time, we’ve compiled a list of resources from various manufacturer...

dru by Community Manager
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