TELUS inherited my Vivint equipment — now wants me to pay to replace it

Hi there dshafran​, thanks for reaching out to us.

We have a specialized department for existing Vivint customer inquiries. You can reach out to the team anytime, especially regarding your inquiry with Vivint->TELUS system migrations, by calling 1-833-842-8881.

Additionally, we have a support page with some Frequently Asked Questions that might be of help. You can view that support page by visiting https://telus.com/vivint

I hope that our TELUS Vivint support team can help resolve any questions regarding your concerns!