Forum Discussion
Billing Issues
I ended my Telus services and account last June. But I received an email from a debt collections agency that I owe an outstanding charge on my account. I never received a bill from Telus with the amo...
TELUS_Support
Official Support Team
Official Support TeamHi kesete7 - Just to clarify you paid your TELUS account and you were sent to collections? Or did you pay the collections account but they did not send you a receipt?
Hi TELUS support team I paid to telus collection team they didn't send me receipts.
- TELUS_Support
Gotcha. We sent you a private message, so please reply there - we'll be discussing private information such as phone or account numbers, so best to keep it private!
- Ok thank you
