Forum Discussion
Billing Issues
I ended my Telus services and account last June. But I received an email from a debt collections agency that I owe an outstanding charge on my account. I never received a bill from Telus with the amo...
Hi there I paid full amount of my old bill last month but telus collection team they don't send me receipts or full documents to verify my credit report still shows my owe with credit report please someone help.
TELUS_SupportOfficial Support Team
Hi kesete7 - Just to clarify you paid your TELUS account and you were sent to collections? Or did you pay the collections account but they did not send you a receipt?
- Hi TELUS support team I paid to telus collection team they didn't send me receipts.
- TELUS_Support
Gotcha. We sent you a private message, so please reply there - we'll be discussing private information such as phone or account numbers, so best to keep it private!
