Forum Discussion
rhvic
4 months agoOrganizer
"Your TELUS Home Service account has been modified" - but I did not initiate this!?!?
I got two emails yesterday Aug 11 from Telus claiming that my home service agreement has been modified (Agreement Date : August 12, 2025 12:38:27 a.m. UTC (Order Completed)), yet I took no such actio...
C_Fun
Community Manager
4 months agoHi, thanks for flagging this. Sometimes channels are temporarily added to accounts as complimentary previews, which can result in an updated service agreement being generated. These previews don’t affect your regular monthly rate after the preview period ends unless you choose to keep them. We can confirm the exact details for your account. Please send TELUS_Support a private message with your account info so we can review and explain the changes in full.