Forum Discussion
Re: [Megathread]: TELUS Connect
It has been more than 2 months and still my telus connect app is not working. I cannot schedule or pause any devices.
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TELUS_SupportOfficial Support Team
I wanted to give you a bit of an update. We released an app update in mid-January which fixed the issue for some customers but it turns out it wasn't a fix for all. We took this back to our Dev team who are now working on a hardware firmware patch which will be coming soon.
Firmware updates are enabled by default so there's nothing more that needs to be done on your end. If we hear about a release timeline we can share, we definitely will :). Thanks for your patience with this.
Is there any update to this? Still not working for me.
- TELUS_Support
Our team is still working on resolving this issue. We'll have an update for everyone once we hear back. Very much appreciate your patience!
