Forum Discussion
Variable
7 days agoFriendly Neighbour
Is T3200M compatible with Wifi Boost 7 (v3.0)?
I currently use the Actiontec T3200M connected directly to the fibre receptacle on the wall (I live in an apartment that is pre-wired for fibre). I recently upgraded to PureFibre Gigabit. The CSR sta...
- 4 days ago
Hey Variable - the Boost 7 needs to be plugged into the Network Access Hub so your problems may be due to the Boost 7 being connected to the T3200
Variable
4 days agoFriendly Neighbour
Unfortunately, I can't connect to its assigned IP. When I try connecting to it in a browser, it times out. When pinging it, it fails.
FuzzyLogic
Community Power User
4 days agoDoes it show up in the Telus Connect app and did you use the IP address that is show there?
- Variable2 days agoFriendly Neighbour
The quick start guide I linked to earlier specifically states that the Connect App isn't compatible.
Please note: The Boost Wi-Fi 7 is currently experiencing an outage on the TELUS Connect and TELUS SmartHome+ app. The problem is being addressed with high urgency and will be available soon.
On the app itself, the Boost 7 doesn't appear as one of the devices to add, only the Boost 6. Apparently they haven't updated the app yet. See here.
Does it show up in the Telus Connect app and did you use the IP address that is show there?
It does show up as a device on the T3200M's status page listed as "Boost3.0-DE0C" with a 192.168.x.x IP address. However, trying to connect to that IP in a web browser fails.