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Is T3200M compatible with Wifi Boost 7 (v3.0)?
I currently use the Actiontec T3200M connected directly to the fibre receptacle on the wall (I live in an apartment that is pre-wired for fibre). I recently upgraded to PureFibre Gigabit. The CSR sta...
Hey Variable - the Boost 7 needs to be plugged into the Network Access Hub so your problems may be due to the Boost 7 being connected to the T3200
I'm fairly certain that the Boost 7 should work. I have a similar setup as you but the Boost 6. In my case it's connected with MOCA.
I think the Boost 7 is significantly different from the Boost 6. The T3200M is not one of the devices listed on the quick start guide.
Maybe try a different ethernet cable/port between the T3200M and Boost 7.
Tried all the other ports. No difference.
You should also be able to login to the Boost 7 with a web browser to take a look at it's status.
The Boost 7 isn't supported by the Telus Connect app, and attempting to use a web browser to connect to its IP address fails. (It does get assigned an IP because it is listed on the T3200M's status page.) So there's no way for me to get to the Boost's config.
FuzzyLogic
Community Power User
Community Power UserThe quick start guide you referenced says you can login to the device to change the SSID:
Enter the Boost Wi-Fi 7 IP address into the browser window. Enter the username admin and admin password located on the device label to access Boost Wi-Fi 7 GUI.
Unfortunately, I can't connect to its assigned IP. When I try connecting to it in a browser, it times out. When pinging it, it fails.
TELUS_SupportOfficial Support Team
Hey Variable - the Boost 7 needs to be plugged into the Network Access Hub so your problems may be due to the Boost 7 being connected to the T3200
- FuzzyLogic
Does it show up in the Telus Connect app and did you use the IP address that is show there?
The quick start guide I linked to earlier specifically states that the Connect App isn't compatible.
Please note: The Boost Wi-Fi 7 is currently experiencing an outage on the TELUS Connect and TELUS SmartHome+ app. The problem is being addressed with high urgency and will be available soon.
On the app itself, the Boost 7 doesn't appear as one of the devices to add, only the Boost 6. Apparently they haven't updated the app yet. See here.
Does it show up in the Telus Connect app and did you use the IP address that is show there?
It does show up as a device on the T3200M's status page listed as "Boost3.0-DE0C" with a 192.168.x.x IP address. However, trying to connect to that IP in a web browser fails.
