Forum Discussion
mtwohig
3 months agoNeighbour
Power adapter issue on Telus TV Box
I have a couple of Telus TV Android boxes. One of them stopped working, just won't turn on. After googling I found the issue was likely the power cable. I tested it by swapping it for the power ada...
TELUS_Support
Official Support Team
3 months agoSorry to hear about the trouble with your TELUS TV box's power adapter, Mtwohig. It's great that you were able to identify the issue by testing with another adapter. To look into replacement options, please send us a private message with your account details, and we'll be happy to assist you further.
- Nutsofamily12 months agoNeighbour
My 2 adaptors quit as well!
- TELUS_Support31 days ago
Official Support Team
We can definitely look into that for you. We'll send you a private message to discuss further.