Forum Discussion
Cathop
27 days agoOrganizer
Home services renewal
- My contract ends in July. No renewal terms or deals have been sent to me. Is there a customer loyalty tel number with a real person I can talk to? I really have no patience for endless AI chatbot loops and on hold wait times that take hours. Or do I need to get pricing from another company first and deal with their chat bots and wait times? Such a time wasting game.
2 Replies
- CathopOrganizer
It is our home services - internet, tv and home phone
- TELUS_Support
Official Support Team
Hello Cathop, thanks for contacting our team here and we'll be more than happy to look into this. Is your request in regards to your home services or your mobile account ?