Forum Discussion
Optik TV - Recordings
I just switched from Shaw to Telus 2 days ago and wanted to record some of my programs when a message came up that said I have to pay extra to record?? This definitely came as a surprise to me. I did...
A-B
Community Manager
Community ManagerHello. Would this be for a channel you're not currently subscribed to? There's no additional charge to record something. What channel are you seeing this on?
Hi A-B,
This is for a channel I'm subscribed to. SteveinVictoria also posted about this issue and he had to pay extra to record. Apparently if you have the most expensive option with Telus you don't have to pay to record. I didn't have the most expensive option with Shaw and didn't have to pay extra to record my programs. I think the ability to record should be standard as I'm sure most people prefer to watch their programs when it is convenient to them. I've only been with Telus for a few days so I may switch back to Shaw.
