Forum Discussion
My Telus account Login Loop Error
Three days ago all account login attempts with firefox latest, windows 10, to My Telus - Log in to manage your Telus account, have failed. The log in page, "Log in securely enter the 6 digit verifica...
Don't know your browser settings, but I'd first try clearing all of the cache. Sometimes you can get problems with logging into sites when it gets stuff in there that shouldn't be in there.
Since you say you're using FireFox;
1. Click on the 3 horizontal lines up at the top right of your browser
2. Click on Privacy & Security over on the left side
3. Scroll down to the Cookies and Site Data section
4. Click on Clear Data...
5. Pick what you want to clear, then hit the Clear button
Close and then open your browser, then try logging back in. Did that help?
