Forum Discussion

nrog's avatar
nrog
Neighbour
1 hour ago

my emails are randomly being deleted

Last month, while in the mail app on my iphone, suddenly 5 months worth of emails randomly deleted from my account. I thought I had accidentally deleted them. Then it happened again last week, exactly the past 5 months of emails. I have been unable to get them back. I tried getting them from the server, but they are gone from there as well. Just now, while on my macbook, the past 2 years of my emails disappeared, then reappeared. Has anyone else had this happen?

2 Replies

  • FuzzyLogic's avatar
    FuzzyLogic
    Icon for Community Power User rankCommunity Power User

    Definitely strange. Are you using POP or IMAP to access your email? POP is often configured to download and delete from server so that may a possibility.

    Have you tried logging in via a web browser to see the status of the messages on the server?

    • nrog's avatar
      nrog
      Neighbour

      Yes I’ve looked on webmail and they’re gone. It says Gmail STMP server in my iPhone settings. IMAP on my MacBook.