Forum Discussion
nrog
1 month agoFriendly Neighbour
my emails are randomly being deleted
Last month, while in the mail app on my iphone, suddenly 5 months worth of emails randomly deleted from my account. I thought I had accidentally deleted them. Then it happened again last week, exactl...
TELUS_Support
Official Support Team
1 month agoHey nrog - we're following the conversation you're having with FuzzyLogic.
One account type syncs emails that are on the server and deleting them off your device won't delete them from the server. The other type will.
Are you using the Mail app on both devices? Are you connected using the Google option?
- nrog1 month agoFriendly Neighbour
I'm using the mail app on both devices
- FuzzyLogic1 month ago
Community Power User
Have you configured mail as per the instructions here:
- nrog1 month agoFriendly Neighbour
yes