Forum Discussion
nkwno
8 months agoNeighbour
Moving to a new place that provides no service.
I recently moved to a new residence and contacted Telus to transfer my existing service or set up a new plan. Unfortunately, I was informed that Telus does not offer service at my new address. As a r...
Rocky3
7 months agoGuardian
generally I have concluded that common sense is no longer followed. and it is not just Telus btw.
There must be really small print in your contracts where you agreed to live in the same location for the term of the contract.
Syaoran
7 months agoAll-Star
There doesn't need to be. You agreed to maintain your service(s) for the period of time you agreed to. If you moved into an area where Telus doesn't offer service, that doesn't invalidate the agreement you signed to that commitment of time for servie(s).
- Phoneguy56557 months agoHelpful Neighbour
However on the other side telus is not living up to provide the service at the new location which would make the agreement invalid
- Rocky37 months agoGuardian
Phoneguy5655 wrote:However on the other side telus is not living up to provide the service at the new location which would make the agreement invalid
Actually if you read your contract (as I did) you will see many times "TELUS' sole discretion".
Sorry, but Telus and others fill their contracts with legalize that covers this type of issue.