Forum Discussion
nkwno
8 months agoNeighbour
Moving to a new place that provides no service.
I recently moved to a new residence and contacted Telus to transfer my existing service or set up a new plan. Unfortunately, I was informed that Telus does not offer service at my new address. As a r...
TELUS_Support
Official Support Team
8 months agoHi there, we're really sorry to hear about your situation—that does sound frustrating. While termination fees are generally part of contract terms, we’d like the chance to review your account and see how we can help. Please send us a private message with your account details so we can look into this further and explore possible options.