Forum Discussion
Linking Slim 2 controller to LG Tv
The connection between my Slim 2 Telus Controller and the TV suddenly quit working. Cannot turn on/off TV, change channels, control volume... Nothing! I have be through the instructions 4 or 5 time...
Thank for your reply.
I am not sure, we have had the Optik for a few years (guessing at least 5 years). The problem is that it appears I don't seem to have any connection between the controller and the TV. When I hold down the "options" button I do not get the green light flashing, and have no opportunity to even enter any code.
At one time in my poking around on the TV settings and checking out options I got the message that said there was no signal. I don't remember at what point that was, but do remember at the time thinking that it appeared to be related to the problem but didn't know how to rectify it.
I do have the LG controller that came with the TV and can access the TV channels. YouTube, and other apps that I use. But of course do not have access to the options controlling recording, pausing, and the TV Guide etc, that I do using the Telus Slim 2
One other thing, I recently started using the LG ThinQ app on my cell for interacting with the TV. Is it possible that maybe somewhere along the line that is messing the system up?
TELUS_Support
Official Support Team
Official Support TeamThat could be the reason, and there's always the possibility that you need a replacement remote as well. You could always reach out to our Home Services team to inquire about that.
Thanks, I do have a new one, never used.
The other evening, the one I was using was working fine, no problems or issues with it. I turned the TV off and went to bed. The next morning it would not turn on the TV. I used the LG controller to turn it on and tried the Slim 2 to change channels. Change volume etc....no response of any sort with it.
The new Slim 2 won't connect.H Norstrom
