Not able to use Alexa with Telus Home Assistant

Has anyone found a solution? As a quadriplegic who relies on Alexa to control Telus optic, this has been very frustrating.

I just tried today and it worked for me now with Alexa. 

I've been having the same issue for over a week. Attempting to add the Telus Home Assistant skill to Alexa fails with error "Unable to link the skill at this time."

The Alexa integration with Telus Home Assistant started having issues as of June 14th.  I can confirm that Google is still working with Telus Home Assistant.  On past issues, they sent a message off to the development team to address the code issues on the latest update.  Hope this gets resolved soon.   

Does anyone know of a fix, work around or ETA to when this issue will be resolved? My TELUS system stopped working with my Alexa on Friday, June 13 and I have not been able to re-link the accounts since my Alexa works with every other SmartHome device that I have but will not control or relink with the Telus home assistant Help.

So just to be clear. My Alexa app is working with everything else other than a Telus Home Assistant device. I can turn on lights via Alexa via another 3rd party Alexa skill ect. I did have full control over my Telus Optik digital boxes and PVR through the Alexa app until Thursday April 11th. That's when upon issuing a command such as Alexa turn on my living room TV box it replied sorry that device is not responding. I have 3 boxes in our home and Alexa gave the same reply for all three. Prior to that I could change channels via Alexa and bring up the program guide. The guide thing is a little tricky, so I don't use it much. Anyway, when it went down which it has before the solution was to disable the Telus Home Assistant skill from the Alexa app and then re-enable it. This cn only be done through the Alexa app not on its web page. This would usually have you back and running. This time however whenever the re-enabling process tries to relink your Telus account to the Alexa app after you sign into your Telus account it responds "Unable to link the skill at this time. Please try again later." That's where I'm stuck right now since April 11th. Telus support has been and I say this kindly "not of any assistance". The amount of effort required to actually speak to someone and then find out this person has less knowledge in regards to the problem than you do is really frustrating. We have set a new definition for the term "technical support". I'll leave it at that, respectively.

Update. Since my day is shot due to endless time with tech support I continued with my hunt for this probems solution. I was able to easily integrate Telus Home assistant with Google Home app. I can turn the cable boxes on and off through the google home app. So, what it means is the problem is between Alexa app and Telus Home assistant skill. I did note that Alexa went through an update on June 1st, and others have noted that also. Google AI is reporting that a large amount of Telus customers are also reporting the problem.

So, a Telus tech support gentleman just asked me to look up the Telus Home Assistant skill on the Google Play store. Y'all can try that yourselves. It doesn't exist. at that moment I knew I had to end this so-called Tech support call. It's embarrassing for Telus and frustrating for its customers to ask for help and then having the tech support in need of help. All we need is problem fixed. Why countless unproductive time spent in the attempt to achieve this is acceptable is new to me

I agree. They don't seem to know how to fix this. 

I had no issues for the past two years. If it occasionally disconnected, I would just add the skill back in with both apps linking. Not working anymore since Sunday when I think Amazon updated their app.