Forum Discussion
Linking Slim 2 controller to LG Tv
The connection between my Slim 2 Telus Controller and the TV suddenly quit working. Cannot turn on/off TV, change channels, control volume... Nothing! I have be through the instructions 4 or 5 time...
TELUS_Support
Official Support Team
Official Support TeamDo you have the newer Optik equipment? If so, have you tried the resync process with the following codes:
017
273
266
178
059
197
Thank for your reply.
I am not sure, we have had the Optik for a few years (guessing at least 5 years). The problem is that it appears I don't seem to have any connection between the controller and the TV. When I hold down the "options" button I do not get the green light flashing, and have no opportunity to even enter any code.
At one time in my poking around on the TV settings and checking out options I got the message that said there was no signal. I don't remember at what point that was, but do remember at the time thinking that it appeared to be related to the problem but didn't know how to rectify it.
I do have the LG controller that came with the TV and can access the TV channels. YouTube, and other apps that I use. But of course do not have access to the options controlling recording, pausing, and the TV Guide etc, that I do using the Telus Slim 2
One other thing, I recently started using the LG ThinQ app on my cell for interacting with the TV. Is it possible that maybe somewhere along the line that is messing the system up?
- TELUS_Support
That could be the reason, and there's always the possibility that you need a replacement remote as well. You could always reach out to our Home Services team to inquire about that.
Thanks, I do have a new one, never used.
The other evening, the one I was using was working fine, no problems or issues with it. I turned the TV off and went to bed. The next morning it would not turn on the TV. I used the LG controller to turn it on and tried the Slim 2 to change channels. Change volume etc....no response of any sort with it.
The new Slim 2 won't connect.H Norstrom
