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newbie66's avatar
newbie66
Neighbour
2 days ago
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Installation and Wi-Fi Plus and TV

Hi All,

I am not a Telus customer yet but am considering switching from Bell Fibe to PureFibre 1.5 with Wi-Fi Plus. The sales folks were not able to answer all of my questions.

With Bell, fibre enters my house in the basement where the router is located and I have an ethernet cable run to a Bell Wi-Fi extender on the first floor. The extender has a TV "base station" connected to it by ethernet to support the wireless Fibe TV box on the first floor. There is another Bell Wi-Fi extender on the second floor.

Would a Telus installation follow the same layout? If not, what would a Telus installation look like?

Bonus question: The sales rep told me that channels in the 38 "core" TV channels can be swapped out. I can't see anything in writing and have my doubts. Can anyone confirm or deny?

Thanks in advance.

 

  • Yes, they should be able to use your existing Ethernet wiring. The setup would probably look something like this:

     

    Basement: Fibre enters and connects to a Network Access Hub (NAH).

    First Floor: Your existing Ethernet cable plugs into a Boost Wi-Fi device.

    TV Setup: In this case and unlike the other provider you don’t need a separate "base station." The TELUS TV Digital Box connects directly to the Wi-Fi device via Ethernet or Wi-Fi.

    Second Floor: A second WiFi Boost device would ensure wall-to-wall coverage. But the technician will do their signal readings and decide on placement and number of units required to give you optimal coverage.

2 Replies

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    Yes, they should be able to use your existing Ethernet wiring. The setup would probably look something like this:

     

    Basement: Fibre enters and connects to a Network Access Hub (NAH).

    First Floor: Your existing Ethernet cable plugs into a Boost Wi-Fi device.

    TV Setup: In this case and unlike the other provider you don’t need a separate "base station." The TELUS TV Digital Box connects directly to the Wi-Fi device via Ethernet or Wi-Fi.

    Second Floor: A second WiFi Boost device would ensure wall-to-wall coverage. But the technician will do their signal readings and decide on placement and number of units required to give you optimal coverage.