Forum Discussion
Error code 2001
I am getting an error code:2001 on the telus tv+ app on my phone every channel does it. Anyone know of a fix? I've googled it and everything on that code says it's a Bell code.
9 Replies
Yes
TELUS_SupportOfficial Support Team
Did you recently have services installed? Did it work previously?
No services installed recently, and yes it always worked previously
- TELUS_Support
Hey Twowheeler - Have you tried reinstalling the app?
Yes numerous times, tried clearing cache and data as well. Problem persists
- TELUS_Support
Thanks for confirming. Which phone model, iOS or Android version, and app version are you using?
For the TV+ app version, you can find this by tapping on the profile icon, then on App information.
