Forum Discussion

Twowheeler's avatar
Twowheeler
Organizer
3 months ago

Error code 2001

I am getting an error code:2001 on the telus tv+ app on my phone every channel does it. Anyone know of a fix? I've googled it and everything on that code says it's a Bell code.
  • Twowheeler's avatar
    Twowheeler
    Organizer
    1 month ago

    Yes numerous times, tried clearing cache and data as well. Problem persists 

    • TELUS_Support's avatar
      TELUS_Support
      Icon for Official Support Team rankOfficial Support Team
      1 month ago

      Thanks for confirming. Which phone model, iOS or Android version, and app version are you using?

      For the TV+ app version, you can find this by tapping on the profile icon, then on App information.

      • Twowheeler's avatar
        Twowheeler
        Organizer
        1 month ago

        Samsung s24 ultra 

        App version 2.20.363.004

Related Content