Forum Discussion

Twowheeler's avatar
Twowheeler
Organizer
6 months ago

Error code 2001

I am getting an error code:2001 on the telus tv+ app on my phone every channel does it. Anyone know of a fix? I've googled it and everything on that code says it's a Bell code.
Twowheeler's avatar
Twowheeler
Organizer
4 months ago

Yes

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team
    4 months ago

    Did you recently have services installed? Did it work previously?

    • Twowheeler's avatar
      Twowheeler
      Organizer
      4 months ago

      No services installed recently, and yes it always worked previously 

      • TELUS_Support's avatar
        TELUS_Support
        Icon for Official Support Team rankOfficial Support Team
        4 months ago

        We'll send you a DM to gather more details