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Tanishka's avatar
Tanishka
Just Moved In
2 hours ago

Disappointed with Telus Cable and internet service

Joined Telus about 2 years now and like clockwork every weekend the cable and apps on Telus box buffers with error messages. One customer service rep said it was my brand of television but I never had this issue with Shaw. The fibre optics is just poor. It’s annoying to troubleshoot every time you turn on the television.

 

1 Reply

  • How are you getting service to the TV, Copper or Fibre? How is your internet speed during these slow times. I was having issues and when speed was measured it was under 100 MBPS, which is like dial up. Focus on getting a healthy speed of 250 mbps to get a steady stream.