Forum Discussion
blaouen
4 months agoNeighbour
Connect app login
Every time I try to log in the connect app I get Oops Sorry our log in service is unable to log you in at this time Tried on my gf phone and same result any way to make this work?
angrybird
2 months agoNeighbour
I'm experiencing exactly the same issue today. It was working fine before. None of the steps suggested solved the issue. I also rebooted the modem router, but same. This really sucks because I can't control anymore the internet schedule time for my kid. Why is there no web version for the app? 👎
- TELUS_Support2 months ago
Official Support Team
Hey! We totally hear you that's super frustrating, especially when you're trying to keep tabs on your kid's screen time. We had some issues with the app yesterday, but everything should be working now.
- angrybird2 months agoNeighbour
Yes, it works now. Thank you !!!
- TELUS_Support2 months ago
Official Support Team
Appreciate your patience!