Forum Discussion
Intermittent wifi
Home wifi is intermittent. The wifi signal is on at the modem, rebooting the modem does not fix the problem. All devices using home wifi have the same issue. The problem started a while ago. We can use hot spots from our data but we need to resolve this issue asap.
Any suggestions?
3 Replies
TELUS_SupportOfficial Support Team
Thank you for reaching out. We understand how disruptive intermittent home Wi-Fi can be, especially when all devices are affected. Since the issue persists even after rebooting your modem, this may be related to the modem configuration, signal interference, or account-level settings. To troubleshoot, please contact tech support at support.telus.com/home-expert-sm
Your link is unhelpful because I have fully exhausted it both yesterday and today. What is needed is ACTUAL SUPPORT via TELEPHONE TECHNICIAN!!!!!!!! The connection is INTERMITTENT. This means I have to use DATA to even send this message. Common TELUS where is your support?????
- TELUS_Support
Can you send us a private message? We'll request that someone contact you.
