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michael3's avatar
michael3
Neighbour
2 years ago

Compatibility of two HD TVs with different digital boxes & storage methods

I bought a second HD TV for basement (10 degrees cooler??).  Digital box for older TV will not show 4K but not a problem.  New 4K digital box is for new TV but I'm wondering if recordings going to The Cloud, is compatible with PVR recordings for older TV -- i.e. will I retain older recordings once the new TV and digital box are set up, or will there be some other problem?

1 Reply

  • TELUS_Support's avatar
    TELUS_Support
    Icon for Official Support Team rankOfficial Support Team

    If you were on the original platform where recordings were stored in the PVR, and move to cloud recordings then yes, the existing recordings would be lost. This is of course something our team is working on!