Forum Discussion
PielCanela132
4 months agoNeighbour
Charged after 1 month from cancellation
I called Telus to cancel my service on July 26 and my service was cancelled on August 1st . But I received an email today saying that I had to pay 87$ and the bill says that it was applied on August...
El-Eric
Community Manager
4 months agoHi PielCanela132 - Thanks for coming over from Reddit so we can take a look. I'll send you a private message to authenticate the account and investigate what happened