Forum Discussion
ranswain
8 months agoNeighbour
Bill Increased
My bill was 278 last month and this month April is 309. When checked with Telus, they say after internal audit you are not eligible for previous discounts. Though I was agreed for 2 years of discount...
TELUS_Support
Official Support Team
8 months agoHello ranswain, we'll be happy to look into this with you. Just a quick FYI that you may have a 24 months but some discount offers can be for 12, 18 or 24 months. If the offer was indeed for 24 months than we'll be able to help you. We'll send you a private message soon in order to get more information, thanks!