Forum Discussion
Willpoz
2 years agoNeighbour
Telus no longer Blacklists Stole Phone IMEI numbers
So kids phone got stolen today at knifepoint and multiple attempts to contact Telus to report the phone as stolen has resulted in nothing but them tying to sell me an Avanti service for $8 to protect...
El-Eric
Community Manager
2 years agoHi Willpoz - I do find it strange that the agent you spoke to would not mark the device as lost/stolen. I'll send you a message to get more details
zulu53
2 years agoCoach
You mean cancelling the sim? There is no "mark" on the device - the "mark" is on the Sim or e-sim portion of the device but even this "mark" is actually done on the service provider server not the device.