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TELUS Mobility
Why TELUS Mobility is so reluctant to provide me copy of contract whereas I received my contract copy for Home internet and phone instantly . Is it a double stand ? I am trying to switch from Rogers ...
Hi Mumtaz - You are able to retrieve your service agreements through your My TELUS account. Simply log in> click on Billing> scroll all the way down and you'll see "View your agreement(s)".
Had the same issue just now. I received the phone order of 2 sim cards and was wondering why I only received an agreement for the 2nd line. I just got off from a 1-hour call with a nice lady who tried to obtain a service agreement for my 1st line, but when she asked she was told they can't do it at all as it was auto-generated and it will only include the same details. Even so, I believe that I still need to see two agreements. The reason does not make any sense to me. I may end up cancelling my switch from Rogers to Telus....
